Guide

For customers in Singapore, we are pleased to offer the opportunity to view and try on our jewelry in person.
Please feel free to contact us to arrange a viewing.

info@antica-nine.com

ANTICA NINE jewelry is made individually for each customer upon receiving an order.
As each piece is made especially for you, we are unable to accept returns, exchanges, or cancellations due to a change of mind, incorrect sizing, or errors in the order details.
Please review the product details, materials, sizing, and estimated delivery timeframe carefully before placing your order.
Should you have any questions regarding sizing, materials, or your order, please feel free to contact us before making your purchase.

ANTICA NINE jewelry is made individually upon receiving your order.
Please allow approximately 4–6 weeks from order confirmation for your piece to be made and ready for shipment.
Production times may vary depending on the piece, production schedule, and public holidays. Delivery may also be subject to delays due to weather or other unforeseen circumstances.
We truly appreciate your patience and hope you enjoy the anticipation of receiving your piece.

Click here to measure your ring size

US & Japan Ring Size Guide

US 6 = Japan 13号 (52.0mm)

US 6½ = Japan 13号 (53.0mm)

US 7 = Japan 14号 (54.0mm)

US 7½ = Japan 15号 (55.0mm)

US 8 = Japan 15号 (56.0mm)

US 8½ = Japan 16号 (57.0mm)

US 9 = Japan 16号 (58.0mm)

If you're unsure about your size, please feel free to contact us via the Contact page.

ANTICA NINE jewelry is made individually for each customer upon receiving an order.
As each piece is made especially for you, we are unable to accept returns, exchanges, or cancellations due to a change of mind, differences in expectations, incorrect sizing, or errors in the order details. Please review the product details, materials, sizing, and estimated delivery timeframe carefully before placing your order.
In the unlikely event that your piece has a manufacturing defect or you receive an item that differs from your order, please contact us at info@antica-nine.com within 7 days of receiving your order, together with photographs clearly showing the issue.
Once we have reviewed the details, we will arrange an appropriate resolution, which may include repair, replacement, or refund depending on the circumstances.
Please do not return any item or send a piece for repair without contacting us first. Return instructions and the appropriate shipping address will be provided individually after your request has been reviewed.address without prior authorization. Return or repair shipping instructions will be provided individually after your inquiry has been received and reviewed.

ANTICA NINE jewelry is thoughtfully crafted piece by piece, celebrating the individual beauty and character of natural stones, pearls, and precious metals.
To preserve the beauty of your jewelry for years to come, please handle each piece with care and avoid dropping it or exposing it to strong impact or excessive force.
We recommend removing your jewelry before bathing, swimming, exercising, or sleeping. Contact with water, perspiration, perfume, cosmetics, and cleaning products may cause discoloration or deterioration over time. Please avoid wearing your jewelry in hot springs, swimming pools, or seawater.
After wearing, gently wipe your jewelry with a soft cloth and store it away from direct sunlight, heat, and humidity. To help prevent scratches and friction, we recommend storing each piece separately in a pouch or jewelry case.
Please note that certain metals may cause skin irritation depending on individual sensitivities. If you experience any discomfort or irritation, discontinue wearing the jewelry and consult a medical professional.

At ANTICA NINE, we offer repair and aftercare services to help you enjoy your jewelry for years to come.
If your piece requires repair, please contact us at info@antica-nine.com with proof of purchase. Once we have reviewed the condition of your jewelry, we will advise you on the available repair options and provide an estimate where applicable.
If the issue is determined to be a manufacturing defect, we will provide a complimentary repair within three months of the original purchase date.
Repairs required due to natural wear over time, normal use, improper handling, or accidental impact may be subject to a repair fee.
Please note that in some cases, a repair may not be possible depending on the condition of the piece or the availability of materials and components. Please feel free to contact us, and we will be happy to advise you.
Contact
info@antica-nine.com

Once your order has been placed, an order confirmation email will be sent to your registered email address. If you do not receive it within 24 hours, please contact us at info@antica-nine.com.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Orders are generally shipped and delivered Monday through Friday, excluding major public holidays.
To ensure your jewelry is delivered safely, a signature will be required upon delivery. If no one is available to sign for the package, delivery may be delayed.
In the unlikely event that your order arrives damaged, please contact us at info@antica-nine.com within 7 days of delivery, together with photographs clearly showing the condition of the item. We will review the circumstances and assist you as much as possible, including coordinating with the carrier where appropriate.
Please note that ANTICA NINE cannot be held directly responsible for loss or damage caused by the carrier while a shipment is in transit.

For international orders, customs duties, import taxes, VAT, or other charges may apply depending on the destination country or region.
These charges are not included in the total displayed at checkout and, where applicable, are the responsibility of the recipient upon delivery, in accordance with the regulations of the destination country or region.
As duties and tax rates vary by destination, we recommend checking with your local customs authority for further information.
International shipping fees are non-refundable once an order has been placed. Orders will be shipped via a selected carrier depending on the destination.
If you have any questions regarding international shipping, please feel free to contact us at info@antica-nine.com.

Coming soon. Further details will be provided shortly.