Privacy policy
Last updated: September 4, 2026
ANTICA NINE ("we," "us," or "our") operates this online store and website, together with all related information, content, features, tools, products, and services (collectively, the "Services"), to provide our customers with a curated shopping experience.
Our online store is operated using Shopify, and we provide our products and services through Shopify's services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, purchase products or otherwise conduct transactions with us, or communicate with us in any other way.
We handle personal information in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA") and other applicable data protection laws.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
PERSONAL INFORMATION WE COLLECT OR PROCESS
For the purposes of this Privacy Policy, "personal information" means information that identifies you or another individual, or that can reasonably be linked or associated with you or another individual.
Personal information does not include information collected anonymously or information that has been anonymized so that an individual can no longer be identified.
Depending on how you use the Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information.
Contact Information
Your name, address, billing address, shipping address, telephone number, email address, and similar information.
Financial and Payment Information
Credit card information, debit card information, financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related information. This may include information processed by payment service providers used by us.
Account Information
Usernames, passwords, security questions, preferences, settings, and other account-related information.
Transaction Information
Products you have viewed, added to your cart, added to a wishlist, purchased, returned, exchanged, or canceled, as well as your transaction history.
Communications with Us
Information contained in communications with us, including communications with customer support.
Device Information
Information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Information about how you interact with the Services, including how and when you access the Services and how you browse or navigate the website.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources.
Directly from You
When you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information to us.
Automatically Through the Services
From your device when you use our products or services or visit our website, including through cookies and similar technologies.
From Our Service Providers
Where we engage service providers to provide certain technologies or services and they collect or process personal information on our behalf.
From Our Partners and Other Third Parties
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us and the Services you use, we may use personal information for the following purposes.
Providing, Customizing, and Improving the Services
We use personal information to provide the Services to you.
This may include performing our contractual obligations to you, processing payments, fulfilling orders, remembering your preferences and products you may be interested in, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, including recommending products related to your purchase history.
We may also use your personal information to better customize and improve the Services.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes.
For example, we may send marketing, advertising, or promotional communications by email, text message, or post, or display online advertisements on the Services or other websites based on products or services you have previously purchased, added to your cart, or otherwise interacted with.
Security and Fraud Prevention
We may use your personal information to authenticate accounts, provide secure payment and shopping experiences, detect, investigate, and respond to suspected fraudulent, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of the Services.
If you register for an account through the Services, you are responsible for keeping your account credentials secure. Please do not share your username, password, or other access information with others.
Communicating with You
We use personal information to provide customer support, respond to inquiries promptly, provide effective services, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement agencies and government authorities.
We may also use personal information in connection with civil discovery, potential or actual litigation and other legal disputes, and to investigate and enforce potential violations of our Terms of Service or other policies.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.
These circumstances may include the following.
Shopify and vendors or other third parties that provide services on our behalf, including providers of IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services.
Business partners and marketing partners that provide marketing services or deliver advertising to you.
For example, we may use Shopify to support personalized advertising in collaboration with third-party services based on your online activities across different merchants and websites.
Our business and marketing partners will use your information in accordance with their own privacy policies.
Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activity across different merchants or websites.
Where you direct, request, or consent to the disclosure of certain information to third parties, such as where disclosure is necessary for product delivery or for the use of social media widgets or login integrations.
With our affiliates or other companies within our corporate group.
Where necessary in connection with a merger, acquisition, restructuring, bankruptcy, or other business transaction.
Where necessary to comply with applicable legal obligations, including responding to subpoenas, search warrants, or similar requests.
Where necessary to enforce applicable Terms of Service or policies, or to protect and defend the Services, our rights, the rights of users, or the rights of other third parties.
OUR RELATIONSHIP WITH SHOPIFY
Our Services are hosted by Shopify.
Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve services to you.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located outside your country of residence for the purpose of providing and improving services to you.
In addition, we may use certain enhanced Shopify features that use data and information derived from your interactions with our store, other merchants, and Shopify in order to protect, grow, and improve our business.
To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.
In such cases, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights in relation to Shopify's use of your personal information for these purposes.
For more information about how Shopify uses your personal information and the rights you may have, please review the Shopify Consumer Privacy Policy.
Shopify Consumer Privacy Policy https://www.shopify.com/legal/privacy/consumers
Depending on where you live, you may also be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal.
Shopify Privacy Portal https://privacy.shopify.com/en
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to websites or other online platforms operated by third parties.
If you follow a link to a website that is not affiliated with or controlled by us, please review that website's privacy policy, security policy, and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such websites or for the accuracy, completeness, or reliability of information found on such websites.
Information you provide in public or semi-public areas of third-party social networking platforms or other online platforms may be visible to other users of the Services or users of those third-party platforms.
We may not be able to control how such information is used by us or by those third parties.
The inclusion of a link does not, by itself, imply our endorsement or recommendation of the relevant platform, its content, owner, or operator unless we expressly state otherwise.
CHILDREN'S DATA
The Services are not intended for children, and we do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction.
If your child has provided personal information to us and you are their parent or guardian, you may contact us using the contact information below to request deletion of that information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms may be defined under applicable law, personal information of individuals under the age of 16.
SECURITY AND RETENTION OF YOUR INFORMATION
No security measure is completely secure or impenetrable, and we cannot guarantee "perfect security."
Information you send to us may not always be secure while in transit.
We recommend that you do not use insecure communication methods when sending us confidential or sensitive information.
The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
When personal information is no longer necessary for any business or legal purpose, we will cease retaining it and will delete or anonymize it in an appropriate manner in accordance with applicable law.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the rights described below in relation to your personal information.
These rights are not absolute and may apply only in certain circumstances. We may also deny a request where permitted by applicable law.
Right of Access / Right to Know
You may have the right to request access to personal information we hold about you.
Right to Deletion
You may have the right to request deletion of personal information we hold about you.
Right to Correction
You may have the right to request correction of inaccurate or incomplete personal information we hold about you.
Right to Data Portability
You may have the right to receive a copy of personal information we hold about you and, in certain circumstances and subject to applicable exceptions, request that we transfer such information to a third party.
Managing Communication Preferences
We may send you promotional emails. You can unsubscribe at any time by using the unsubscribe option provided in the email.
Even after you unsubscribe from promotional communications, we may continue to send you non-promotional communications, including important notices relating to your account or orders.
You may exercise these rights through any methods made available through the Services or by contacting us using the contact information below.
For more information about how Shopify uses your personal information, including your rights in relation to data processed by Shopify, please visit the Shopify Privacy Portal.
Shopify Privacy Portal https://privacy.shopify.com/en
We will not discriminate against you for exercising any of these rights.
Where permitted or required by applicable law, we may need to verify your identity before processing your request.
In accordance with applicable law, you may also be permitted to designate an authorized agent to exercise rights on your behalf.
Before accepting such a request from an authorized agent, we may require documentation showing that the agent has been authorized by you. We may also require you to verify your identity directly with us.
We will respond to your request within the time period required by applicable law.
COMPLAINTS
If you have concerns or complaints about how we handle your personal information, please contact us using the contact information below.
Depending on where you live, you may also have the right to appeal a decision made by us or lodge a complaint with the data protection authority responsible for your jurisdiction.
INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
We may transfer, store, or process your personal information outside the country or region in which you live.
Where we transfer personal information outside Singapore, we will take reasonable and appropriate steps in accordance with applicable law to ensure that the transferred personal information receives a standard of protection that is comparable to the protection provided under Singapore's PDPA.
Where we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, and the destination country has not been recognized as providing an adequate level of data protection, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or, where applicable, equivalent contractual mechanisms approved by the relevant UK authority.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide any notice required under applicable law.
CONTACT US
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at the details below.
ANTICA NINE Data Protection Officer
Email: info@antica-nine.com Tel: +65 8405 2290
7 Temasek Boulevard #12-07 Suntec Tower One Singapore 038987 Singapore